Privacy Policy

Our Privacy Policy explains how we collect, use, share and protect personal information about you.

1) Collecting personal information about you

Collection can be done when you:

• You purchase any products from us (including purchasing products online, over the phone, in an office or at another retail location);
• You subscribe to our newsletters, alerts, or other services;
• You request additional information from us about any product or service or contact us with a question or complaint;
• You are participating in a competition, prize draw, or survey;
• You are viewing or browsing our website.

2) Personal information we collect

• Your name, personal identification number, address, telephone number, date of birth and email address;
• Credit and debit card information, information about your bank account number and 16-digit bank card number or other banking information;
• The content of your communication with us, such as a note or recording of a telephone call, any calls you make to our contact center, as well as any e-mail or letter you send to us or any other records of your communication with us.

3) Use of your personal information

We may use and analyze information about you to:

• To process the goods you have purchased from us and provide you with information about the progress of your order, as well as to deliver the product you have purchased to you;
• To generally provide you with information about new products and services (unless you opt out of receiving our marketing information in an appropriate manner).

4) Retention period of personal information

We will retain your information for as long as required by law. Unless there is a legal requirement, we will only retain it for as long as we need it.

5) Sharing personal information about you

We may share information about you:

• To partners and agents involved in delivering the products you have ordered or plan to order;
• To law enforcement agencies, courts or other public institutions if we are required to do so or permitted by law;
• We will disclose information if it is reasonably necessary to protect us from fraud and generally to protect our rights;
• If we undergo a reorganization or change of ownership, we may transfer any personal information about you to that organization.

6) Safe storage of personal information about you

• We protect your personal information from unauthorized access, accidental deletion, disclosure or destruction;
• If we have a contractual relationship with an organization that provides us with services and processes personal information about you on our behalf, we will ensure that it takes appropriate security measures and processes personal information about you only to the extent permitted by us.

7) Your privacy rights

• You can write to us at any time to obtain the personal information we hold about you;
• If you believe that we have inaccurate information about you, please contact us.